Terms of sale


The legislation applicable to the operation of this service is Spanish. The General Conditions presented here are subject to the provisions of Law 7/1996, of January 15, on the Regulation of Retail Trade; Law 7/1998, of April 13, on General Contracting Conditions; Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users; to Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce; and Organic Law 15/1999, of December 13, on the Protection of Personal Data.

The use of the services or the contracting of products in caldo santapola.com implies the express acceptance of the following general conditions:


The user declares that he is of legal age (over 18 years of age) and that he has the necessary legal capacity to contract. Likewise, it accepts, in its entirety, the conditions set forth in what does not contradict current legislation, to use this website and acquire the products.

If any clause included in these general conditions is declared totally or partially null, such nullity will affect only said provision or the affected part of it, and it will be considered as not set. This document can be printed and stored by Clients.


The order must be made by email to info@caldosantapola.com specifying personal data of the buyer, postal address and contact telephone number.

Once the form has been completed or the email has been received, the customer will receive, as an acknowledgment of receipt, a confirmation by email with the order number and all the identification data of the purchase: product, price, taxes and shipping costs. (if any).


The products marketed on this website have the specifications detailed on the product label in each case. All products offered are usually in stock or we can ship them within 30 days of receiving the order. In case of not having any product, SOCARRALEX S.L. will contact the customer by phone for the return without any delay of the money paid and shipping costs, if any.


Prices are in euros and are valid on the order date; however, we reserve the right to change prices at any time, although the variation will apply to orders placed after the modification.


For residents of the European Union, the prices include the corresponding Value Added Tax (V.A.T.). If you wish to receive an invoice, please contact info@caldosantapola.com.


When placing the order, the customer can choose the type of payment through the established Payment Methods:

– Credit Card: Payment can be made through credit or debit cards. For a total guarantee of security in economic transactions at caldosantapola.com we have different security and encryption controls (SSL) for economic transactions, complying with the protocols of use of Verified by Visa and Verysign. To be able to buy with 3D SECURE you must ask your bank or savings bank for your security code, this will be requested immediately prior to charging the card precisely to authorize it. In no case are your card data stored in the bases of caldosantapola.com

– PayPal. Payment is possible through the PayPal system, both with the previously created buyer account or, if you wish, through payment by bank card within PayPal.


If you wish to receive an invoice, request it at info@caldosantapola.com.